We aim to deliver every CHOSÀN order safely and efficiently to customers worldwide.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation. Once processed, the order will be prepared for shipment.
Pre-Order Shipping
Some products on our store are offered as pre-order items. Estimated delivery timelines will be displayed on the product page. Pre-order items will ship once production has been completed.
Shipping Locations
We offer worldwide shipping to many countries. Shipping rates and available delivery options will be calculated automatically during checkout.
Delivery Time
Delivery time may vary depending on the destination country and shipping provider. While we work hard to meet the estimated delivery times, unexpected delays caused by customs or shipping carriers may occur.
Tracking Orders
Once your order has been shipped, you will receive an email containing your tracking number so you can follow your package during transit.
Lost or Delayed Packages
If your package appears to be delayed or lost during shipping, please contact our support team and we will assist you as quickly as possible.
